Delivery & Returns
Deliveries
Charges
Delivery charges will be illustrated during checkout. We charge a standard flat rate fee of £4.95 up to a weight of 1.99kg.
2kg and over are charged at a standard flat rate fee of £7.95
Spend over £85 with us and your postage, shipping and packing is free. The checkout automatically recognises this and deducts the shipping fee.
Shipping take place between the hours of 9am to 5pm Monday to Friday. All orders received before 14:30 will be shipped out the same day. Orders after 14:30 may be shipped the next working day Mon-Fri. All orders received after 14:30 on a Friday will be shipped on the following Monday providing it is not a bank holiday, in which case it will be shipped on the Tuesday.
We use Royal Mail, Parcel Force, Evri, DPD and FedEx for your delivery.
We may charge a redelivery fee if no one is available on site to take delivery of the goods if they cannot be delivered.
Please Note:
Delivery charges to Channel Islands, Scottish Highlands, Isle of Man and remote areas are subject to quotations and may take longer. Your order will be held until additional delivery charges have been confirmed and agreed. Please contact us first before placing an order.
Returns
Goods are not sold on a trial basis. Customers should check specifications and suitability before ordering.
The 3D printing Shed Ltd does not warrant the suitability of goods for specific applications.
Goods supplied to you by special order, may not be returned unless they are faulty or damaged on delivery. By special order we mean an item that has been specifically designed or requested. Example of this would be something with a name on it or something we don’t usually sell.
Goods which have been incorrectly ordered or are unsuitable will only be accepted for return with prior approval from The 3D Printing Shed Ltd
Returned goods will only be accepted within 30 days of delivery if they are correctly packed in the original packaging, with original manuals (if included) and have not been used. A restocking charge of 25% may be levied on all such goods that are not faulty.
Goods may not be returned without prior authorisation and a Goods Return Authorisation number from The 3D Printing Shed Ltd.
Customers are responsible for returning goods, ensuring returned goods are suitably packed and obtaining necessary proof of posting and receipt.
If the item is faulty we will pay the return postage, if you simply don’t want the product or you do not like it, you the buyer will pay the return fee.